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Privacy Policy

At Fundación Manos y Patitas, we value and respect the privacy of our users, donors, volunteers, and visitors. This Privacy Policy describes how we collect, use, protect, and handle personal information obtained through our website.

By using this website, you agree to the practices described in this Policy.

Information We Collect

We may collect personal and non-personal information when you interact with our website, including but not limited to the following:

Personal Information

  • First and last name

  • Email address

  • Contact information

  • Information provided when making donations

  • Information submitted through contact or registration forms

Payment information is processed securely by external platforms and is not stored directly by Fundación Manos y Patitas.

Non-Personal Information

  • IP address

  • Browser and device type

  • Pages visited and browsing time

  • Statistical and website usage data

This information is collected in an aggregated and anonymous manner.

Use of Information

The information collected is used to:

  • Manage donations and voluntary contributions

  • Respond to inquiries and requests

  • Improve the user experience

  • Analyze website usage and performance

  • Ensure website security and proper functionality

  • Comply with legal and administrative obligations

We do not use personal information for purposes other than those described in this Policy.

Legal Basis and Applicable Framework

The processing of personal data is carried out in accordance with the applicable regulations in Guatemala and United States, as well as international data protection principles, including:

  • Transparency

  • Legitimate purpose

  • Information security

  • Responsible data use

Information Sharing

Fundación Manos y Patitas does not sell, rent, or trade users’ personal information.

We may share information only with:

  • Technology service providers necessary for website operation

  • Payment and donation platforms (external processors)

  • Analytics and security tools

  • Competent authorities when required by law

All third parties are required to comply with applicable security and confidentiality standards.

Cookies and Similar Technologies

We use cookies and similar technologies to improve the user experience and analyze website usage.

For more information, please review our Cookie Policy.

Information security

We implement reasonable technical and organizational measures to protect personal information against:

  • Unauthorized access

  • Loss or alteration of data

  • Improper use of information

While no system is completely secure, we actively work to maintain the security of our website and the information we manage.